Privacy Policy
This policy explains, in plain language, what information Faqieh handles and how we use it. Faqieh is a free initiative, and we aim to collect only what is needed to run the service.
Information you provide
When you create an account, we collect your name and email address, along with a securely encrypted password if you register directly. If you sign in through a third-party provider (such as Google and Apple), we receive basic profile details such as your name and email from that provider. When you contact us, we keep the name, email, and message you send.
Information from your use
To provide personal features, we store content and activity tied to your account, such as your notes, notebooks, bookmarks, favorites, watch history, playback progress, and preferences like interface language and audio settings.
Technical information
As with most websites, we record limited technical information needed to operate and secure the service, including sign-in activity such as timestamps and IP addresses. We use a bot-protection service on forms to help prevent automated abuse.
How we use information
We use this information only to operate the features you use, save your progress and preferences, keep your account secure, respond to your messages, and maintain and improve the service. We do not sell your data, and we do not use it for third-party advertising.
Cookies and sessions
We use cookies that are necessary to keep you signed in and to remember your preferences. We do not use third-party advertising or analytics trackers.
AI features
If you use AI-assisted features, relevant content such as transcript text and your messages is sent to a third-party AI provider to generate a response. This is done only to provide the feature and is subject to that provider's own terms and privacy practices.
Service providers
We rely on a small number of third-party services to operate Faqieh — for example, sign-in providers (such as Google and Apple), an AI provider for assistant features, a search service, a bot-protection service, and an email service for account and notification messages. These providers process data only as needed to perform their function.
Data retention
We keep your account information and content for as long as your account is active. When you delete your account from your settings, we remove your account and its associated personal data.
Your choices
You can review and update your preferences and profile at any time, and you can delete your account and its data from your settings. For any privacy request or question, contact us at [email protected].
Security
We take reasonable measures to protect your data, including encrypting passwords and securing access, though no method of transmission or storage is completely secure.
Changes
We may update this policy from time to time. Continuing to use the platform after an update means accepting the revised policy.
Contact
For any questions about privacy, email us at [email protected].